Sách 600 Từ vựng TOEIC – Lesson 28: Quality Control – Học Hay

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600 Từ vựng TOEIC– Lesson 28: Quality Control

Words in Context 600 Từ vựng TOEIC – Lesson 28: Quality Control

Read the following passage and write the words in the blanks below.

brand              enhance             perceive           throws out            conform             garment            repel             uniform           defects              inspect            take back          wrinkle


Alex is excited about his new job with Parapluie Rain Wear. As quality control manager, his job is to make sure that his company's goods (1) _____ to standardized quality criteria and are free from (2) _____. Before any (3) _____ leaves the factory, Alex must (4) _____ it. He knows that if he (5) _____ a damaged garment before a customer sees it, he will (6) _____ his company’s reputation and increase the demand for their products. Alex must ensure that all products meet certain criteria: A customer who buys a raincoat that does not (7) _____ rain will probably (8) _____ the raincoat to the store and buy another (9) _____ same is true it the seams are not sewn tightly or the colour is not (10) _____. Alex knows that, in addition to keeping out rain, the product must be attractive to look at and to touch. It should not (11) _____ easily, and it should last a long time. Alex knows that it is important for customers to (12) _____ his company’s goods as quality products so that his company will profit— and he can get a raise.


Đáp án:

1. conform

2. defects

3. garment

4. inspect

5. throws out

6. enhance

7. repel

8. take back

9. brand

10. uniform

11. wrinkle

12. perceive

Word Families 600 Từ vựng TOEIC – Lesson 28: Quality Control

Word Practice 600 Từ vựng TOEIC – Lesson 28: Quality Control

Listening Comprehension

Part1 Photo

Look at the picture and listen to the sentences. Choose the sentence that best describes the picture.






Đáp án: C


Part 2 Question—Response

Listen to the question and the three responses. Choose the response that best answers the question.










Đáp án:

2. B

3. B


Part 3 Conversation

Listen to the dialogue. Then read each question and choose the best answer.

4. What does the company do with garments that have defects? 

(A) It exchanges them for better products.

(B) It throws them out.

(C) It stores them at the factory.

(D) It sells them at a discount.

5. How many of the garments and up with defects?

(A) 15 per cent.

(B) 16 per cent.

(C) 50 per cent.

(D) 60 per cent.

6. What type of garment does the company manufacture?

(A) Shirts.

(B) Skirts.

(C) Sweaters.

(D) Uniforms.


Đáp án:

4. D

5. A

6. B


Part 4 Talk

Listen to the talk. Then read each question and choose the best answer.

7. Who is this talk directed at? 

(A) Store employees.

(B) Factory workers.

(C) Product inspectors.

(D) Customers.

8. When is a product inspected?

(A) When it reaches the store.

(B) Before it leaves the factory.

(C) Before the customer takes it home.

(D) When the customer returns it.

9. What can a customer do with a defective product?

(A) Ask for a new product in exchange.

(B) Send it back to the factory.

(C) Show it to an inspector.

(D) Return it to the store.


Đáp án:

7. D

8. B

9. D


Part 5 Incomplete Sentences

Choose the word that best completes the sentence.

10. _____ equipment on a new car is not only costly, but also dangerous.

(A) Defect

(B) Detector

(C) Defective

(D) Detection

11. Rebecca is known as _____ #321 among her quality control co-workers.

(A) inspect

(B) inspection

 (C) inspector

(D) inspecting

12. An employee who _____ his job as important performs better than one who wants only a pay check.

(A) perceives

(B) perceived

(C) perceptive

(D) perception

13.Agnes was _____ by the odour of the waterproofing.

(A) repel

(B) repellent

(C) repelled

 (D) repelling

14. Standardized products are _____ in appearance.

(A) uniforms

(B) uniformly

 (C) uniform

(D) unformed

15. Sarah wants to return her dress to the store because it _____ too easily.

(A) wrinkles

(C) wrinkle

(B) wrinkly

(D) wrinkling


Đáp án:

10. C

11. C

12. A

13. C

14. C

15. A


Part 6 Text Completion

Thank you for buying a Flexco product. Flexco is a top name in women's clothing, and the Flexco brand carries a reputation for excellence. Customer satisfaction is our top priority, and all Flexco garments carry the Flexco guarantee. All our products must _____ (16) to high standards. They _____ (17) by trained professionals before they leave the factory. If your purchase is defective in any way, you may take it _____ (18) to the store for a complete refund.


 (A) conform

(B) conforms

(C) conforming

(D) to conform


(A) inspect

(B) inspected

(C) are inspected

(D) have inspected


(Al up

(B) out

(C) oft

(D) back


Đáp án:

16. A

17. C

18. D


Part 7 Reading Comprehension


October 10, 20—

Customer Service Department

Flexco Women’s Clothing

234502 Anthony Place

Woodston, NY 12229


Dear Customer Service,


I am writing to express my extreme dissatisfaction with a recent purchase of a Flexco garment. Last week I went to our local department store to buy a gift for my wife. I chose a very handsome Flexco raincoat and gave it to my wife on her birthday last Saturday. She was pleased with the gift and wore it yesterday because we had a big rainstorm. We were both surprised to find out that the raincoat is not water repellent at all. My wife returned from her walk very, very wet. In addition, the fabric of the coat became wrinkled in the rain. I bought the Flexco raincoat for my wife because Flexco is one of her favorite brands. She already owns several Flexco dresses, skirts, and blouses. We never expected to be disappointed by a Flexco product.

I took the raincoat back to the store this morning. The manager there said that he did not see any defects in the coat, but he offered me a different coat in exchange. Since I understand that Flexco guarantees a complete refund on all its products, I did not accept the manager’s otter. I hope that Flexco will stand by its guarantee. I am returning the raincoat with this letter, together with the receipt from the department store, and hope to receive a complete refund before the end of the month. Thank you for your attention to this matter.



Thomas Jamison


19. Why did Mr. Jamison write this letter? 

(A) He wants to order more garments from Flexco. 

(B) He is unhappy with his purchase.

(C) He is looking for a present for his wife.

(D) He wants to express his appreciation of Flexco products.

20. What Flexco product did Mr. Jamison buy? 

(A) A dress. 

(B) A skirt.

(C) A blouse.

(D) A raincoat.

21. What happened when Mr. Jamison returned to the store?

(A) He bought more garments.

(B) He was offered a refund.

(C) He was offered a new coat.

(D) He noticed some defective clothes.

22. The word wrinkled in line 5 of the first paragraph is closest in meaning to

(A) creased

(B) wet

(C) destroyed

 (D) dirty

23. The word brands in line 6 of the first paragraph is closest in meaning to

(A) gifts

(B) names

(C) stores

(D) styles


Đáp án:

19. B

20. D

21. C

22. A

23. B


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