Video từ vựng 600 Từ vựng TOEIC– Lesson 28: Quality Control – HocHay
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600 Từ vựng TOEIC– Lesson 28: Quality Control
Words in Context 600 Từ vựng TOEIC – Lesson 28: Quality Control
Read the following passage and write the words in the blanks below.
|brand enhance perceive throws out conform garment repel uniform defects inspect take back wrinkle|
Alex is excited about his new job with Parapluie Rain Wear. As quality control manager, his job is to make sure that his company's goods (1) _____ to standardized quality criteria and are free from (2) _____. Before any (3) _____ leaves the factory, Alex must (4) _____ it. He knows that if he (5) _____ a damaged garment before a customer sees it, he will (6) _____ his company’s reputation and increase the demand for their products. Alex must ensure that all products meet certain criteria: A customer who buys a raincoat that does not (7) _____ rain will probably (8) _____ the raincoat to the store and buy another (9) _____ same is true it the seams are not sewn tightly or the colour is not (10) _____. Alex knows that, in addition to keeping out rain, the product must be attractive to look at and to touch. It should not (11) _____ easily, and it should last a long time. Alex knows that it is important for customers to (12) _____ his company’s goods as quality products so that his company will profit— and he can get a raise.
5. throws out
8. take back
Word Families 600 Từ vựng TOEIC – Lesson 28: Quality Control
Word Practice 600 Từ vựng TOEIC – Lesson 28: Quality Control
Look at the picture and listen to the sentences. Choose the sentence that best describes the picture.
Đáp án: C
Part 2 Question—Response
Listen to the question and the three responses. Choose the response that best answers the question.
Part 3 Conversation
Listen to the dialogue. Then read each question and choose the best answer.
4. What does the company do with garments that have defects?
(A) It exchanges them for better products.
(B) It throws them out.
(C) It stores them at the factory.
(D) It sells them at a discount.
5. How many of the garments and up with defects?
(A) 15 per cent.
(B) 16 per cent.
(C) 50 per cent.
(D) 60 per cent.
6. What type of garment does the company manufacture?
Part 4 Talk
Listen to the talk. Then read each question and choose the best answer.
7. Who is this talk directed at?
(A) Store employees.
(B) Factory workers.
(C) Product inspectors.
8. When is a product inspected?
(A) When it reaches the store.
(B) Before it leaves the factory.
(C) Before the customer takes it home.
(D) When the customer returns it.
9. What can a customer do with a defective product?
(A) Ask for a new product in exchange.
(B) Send it back to the factory.
(C) Show it to an inspector.
(D) Return it to the store.
Part 5 Incomplete Sentences
Choose the word that best completes the sentence.
10. _____ equipment on a new car is not only costly, but also dangerous.
11. Rebecca is known as _____ #321 among her quality control co-workers.
12. An employee who _____ his job as important performs better than one who wants only a pay check.
13.Agnes was _____ by the odour of the waterprooﬁng.
14. Standardized products are _____ in appearance.
15. Sarah wants to return her dress to the store because it _____ too easily.
Part 6 Text Completion
Thank you for buying a Flexco product. Flexco is a top name in women's clothing, and the Flexco brand carries a reputation for excellence. Customer satisfaction is our top priority, and all Flexco garments carry the Flexco guarantee. All our products must _____ (16) to high standards. They _____ (17) by trained professionals before they leave the factory. If your purchase is defective in any way, you may take it _____ (18) to the store for a complete refund.
(D) to conform
(C) are inspected
(D) have inspected
Part 7 Reading Comprehension
October 10, 20—
Customer Service Department
Flexco Women’s Clothing
234502 Anthony Place
Woodston, NY 12229
Dear Customer Service,
I am writing to express my extreme dissatisfaction with a recent purchase of a Flexco garment. Last week I went to our local department store to buy a gift for my wife. I chose a very handsome Flexco raincoat and gave it to my wife on her birthday last Saturday. She was pleased with the gift and wore it yesterday because we had a big rainstorm. We were both surprised to ﬁnd out that the raincoat is not water repellent at all. My wife returned from her walk very, very wet. In addition, the fabric of the coat became wrinkled in the rain. I bought the Flexco raincoat for my wife because Flexco is one of her favorite brands. She already owns several Flexco dresses, skirts, and blouses. We never expected to be disappointed by a Flexco product.
I took the raincoat back to the store this morning. The manager there said that he did not see any defects in the coat, but he offered me a different coat in exchange. Since I understand that Flexco guarantees a complete refund on all its products, I did not accept the manager’s otter. I hope that Flexco will stand by its guarantee. I am returning the raincoat with this letter, together with the receipt from the department store, and hope to receive a complete refund before the end of the month. Thank you for your attention to this matter.
19. Why did Mr. Jamison write this letter?
(A) He wants to order more garments from Flexco.
(B) He is unhappy with his purchase.
(C) He is looking for a present for his wife.
(D) He wants to express his appreciation of Flexco products.
20. What Flexco product did Mr. Jamison buy?
(A) A dress.
(B) A skirt.
(C) A blouse.
(D) A raincoat.
21. What happened when Mr. Jamison returned to the store?
(A) He bought more garments.
(B) He was offered a refund.
(C) He was offered a new coat.
(D) He noticed some defective clothes.
22. The word wrinkled in line 5 of the first paragraph is closest in meaning to
23. The word brands in line 6 of the first paragraph is closest in meaning to
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